Privacy Policy

Shipping Details:

This product can be shipped worldwide.

We ship our products within the stated time along with a notification of payment.

We ship out our every order via DHL, FedEx or UPS.

Delivery Date varies as it depends upon destination.

Payment Details:

100% secure transactions, we accept only PayPal payments. 

We accept every major credit card using the most secured PayPal payment process.

COD option is available only in Pakistan.

Payment must be received within 7 working days.

We will ship your order at your doorstep. So, please make sure the address provided is accurate.


After placing the order, you will receive a receipt that includes complete invoice detail of the product via email. Every product will ship out within mentioned time, otherwise we will notify the buyer about any delay.

If not, then it should be known that your order was not registered into our system. To clarify, contact the concerned person via email.

Additional Information:

We are always very keen in knowing our customers feedback and we are always available for all the queries .We also have the right to cancel a bid or we may give refunds if the buyer activity is reported doubtful.

Tracking Details:

We will send you a tracking code to remain updated with the progress of the shipment. This notice includes date of shipment and expected delivery date.

Returns and Refunds:

Customer’s satisfaction is our first priority. In case , any defect appears at the time of delivery so refund option as well as exchange option is also available.

Every product is guaranteed to be exactly as shown in our product image and description as it is tailored by our expert tailors.

If you decide to return or exchange, then the buyer is liable for shipping charges and any related fees.

The product must be returned in its actual packaging. It must be in unused/new condition.


Mart Stitch typically replies within few hours, You can contact our customer support on mentioned email address.